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- How can I register a domain name?
- I would like to use your hosting service. What do I need to do?
- How long does it take to register or transfer a domain name?
- What is ICANN?
- What is a registry?
- What are POP accounts ?
- How do I set up my e-mail?
- What is a SMTP account ?
- Can I send e-mail using my domain name?
- What is the difference between 'Hits' and 'Files'?
- How can I make use of data of 'Hits' and 'Files'?
- What is the meaning of 'Visits' in the web statistics?
- What is the meaning of 'Pages' in the web statistics?
- What is 'KByte'?
- Can you explain other common terms in web statistics?
To register a top level domain name, that is, .com, .net, .org, .ca, .biz, .info, .us and so on, simply give us a call at 604-613-2811 and tell us your desired domain name and we will take care of the rest for you. Sometimes, a desired domain name may be taken and we will search for the next available options for your consideration.
For .com, .net, .org, .biz, .info and .us registration, we will need you to provide us with the registrant's name, address, phone and e-mail to process the registration. For .ca registration, your business name is also needed if the registrant is a business.
If you already have the domain name registered, your Domain Name Servers (DNS) currently point to your registrar's server. Phone us and choose the right hosting package and provide us with the log in name and password to your registrar's server, we will change the DNS information on the server and change DNS pointing to our server. In the meantime, we will set up the hosting so your website can use the hosting right after the DNS is switched. You can also choose to change the DNS information yourself. If you preferred to do so, let us know and we will contact you by e-mail with instructions on how to change the DNS information.
Registering a top level domain name takes just seconds and you will receive instant verification. Registering a country domain may take longer, depending on the turnaround time of the registrar involved. Transferring a domain name to NetNation depends on the registrar responsible for the domain name. The modification will usually be propagated throughout the Internet within 48 hours.
Formed in October 1998, the Internet Corporation for Assigned Names and Numbers (ICANN) is a non-profit, private sector corporation recognized by the U.S. government as the entity to coordinate the technical management of the Internet's domain name system, the allocation of IP addresses, the assignment of protocol parameters, and the management of the root server system. ICANN is located at http://www.ICANN.org.
A registry creates and maintains the database of domain names for a given top-level domain. It receives domain name system (DNS) information from domain name registrars, inserts that information into a centralized database and publishes the information in zone files on the Internet so that domain names can be found by users around the world via the Web and e-mail.
The registry is responsible for managing the top level domain system for specific domains. Here is a list of the main top level domain registries.
.COM, .NET - verisign.com
.ORG - www.pir.org
.BIZ - neulevel.biz
.INFO - afilias.info
.NAME - www.gnr.com
.US - neustar.us
.CA - cira.ca
Pop Mailboxes are mailboxes that store the e-mail on our servers and let you connect with an e-mail client to download the e-mail to your computer. Your Internet service provider (ISP) will usually provide you with one of these mailboxes when they give you your account.
As a one stop solution provider, we will take care of e-mail account creation. Simply inform us the e-mail accounts you want to set up (e.g. info@yourdomainname.com) and we will take care of that for you within 24 hours. If you want to use a specific password for your e-mail account, you need to provide us with those information too.
Most Internet service providers (ISPs) and web hosts allow you to receive --but not send-- e-mail using your domain name. Simple Mail Transfer Protocol (SMTP) allows you to send e-mail addressed from your domain name, making it an ideal complement to your existing POP account. For example, with SMTP, you can send e-mail as yourname@yourdomainname.com. Our SMTP is authenticated, which means the user needs to log in with an account name and password before sending e-mail. Activate and order extra accounts in the Account Manager area under "Mail." All shared packages come with at least one free SMTP account.
Once you've ordered hosting package, we will set up your SMTP account, you need to use the SMTP information to configure your e-mail client. Most e-mail clients support authenticated SMTP. Go into your mail setting and fill in the SMTP information that we are going to provide you. Your email account will be working
Basically, HITS is the total number of HTTP requests that the server received during the reporting period. Any request made to the server is considered a hit. FILES is the number of hits that actually resulted in something being sent back to the user, such as an HTML page or image. 'Total Files' and '200 - OK' totals should be the same. If you add up the totals in the 'Hits by Response Code' section, it should be the same as the 'Total Hits' figure.
In short, Hits represent the total number of requests made to the server during the given time period (month, day, hour etc..).
Files represent the total number of hits (requests) that actually resulted in something being sent back to the user. Not all hits will send data, such as 404-Not Found requests and requests for pages that are already in the browsers cache.
By looking at the difference between hits and files, you can get a rough indication of repeat visitors, as the greater the difference between the two, the more people are requesting pages they already have cached (have viewed already).
Sites is the number of unique IP addresses/hostnames that made requests to the server. Care should be taken when using this metric for anything other than that. Many users can appear to come from a single site, and they can also appear to come from many ip addresses so it should be used simply as a rough guage as to the number of visitors to your server.
Visits occur when some remote site makes a request for a page on your server for the first time. As long as the same site keeps making requests within a given timeout period, they will all be considered part of the same Visit. If the site makes a request to your server, and the length of time since the last request is greater than the specified timeout period (default is 30 minutes), a new Visit is started and counted, and the sequence repeats. Since only pages will trigger a visit, remotes sites that link to graphic and other non- page URLs will not be counted in the visit totals, reducing the number of false visits.
Pages are those URLs that would be considered the actual page being requested, and not all of the individual items that make it up (such as graphics and audio clips). Some people call this metric page views or page impressions, and defaults to any URL that has an extension of .htm, .html or .cgi.
A KByte (KB) is 1024 bytes (1 Kilobyte). Used to show the amount of data that was transfered between the server and the remote machine, based on the data found in the server log.
A Site is a remote machine that makes requests to your server, and is based on the remote machines IP Address/Hostname.
URL - Uniform Resource Locator. All requests made to a web server need to request something. A URL is that something, and represents an object somewhere on your server, that is accessable to the remote user, or results in an error (ie: 404 - Not found). URLs can be of any type (HTML, Audio, Graphics, etc...).
Referrers are those URLs that lead a user to your site or caused the browser to request something from your server. The vast majority of requests are made from your own URLs, since most HTML pages contain links to other objects such as graphics files. If one of your HTML pages contains links to 10 graphic images, then each request for the HTML page will produce 10 more hits with the referrer specified as the URL of your own HTML page.
Search Strings are obtained from examining the referrer string and looking for known patterns from various search engines. The search engines and the patterns to look for can be specified by the user within a configuration file. The default will catch most of the major ones.
Note: Only available if that information is contained in the server logs.
User Agents are a fancy name for browsers. Netscape, Opera, Konqueror, etc.. are all User Agents, and each reports itself in a unique way to your server. Keep in mind however, that many browsers allow the user to change it's reported name, so you might see some obvious fake names in the listing.
Note: Only available if that information is contained in the server logs.
Entry/Exit pages are those pages that were the first requested in a visit (Entry), and the last requested (Exit). These pages are calculated using the Visits logic above. When a visit is first triggered, the requested page is counted as an Entry page, and whatever the last requested URL was, is counted as an Exit page.
Countries are determined based on the top level domain of the requesting site. This is somewhat questionable however, as there is no longer strong enforcement of domains as there was in the past. A .COM domain may reside in the US, or somewhere else. An .IL domain may actually be in Isreal, however it may also be located in the US or elsewhere. The most common domains seen are .COM (US Commercial), .NET (Network), .ORG (Non-profit Organization) and .EDU (Educational). A large percentage may also be shown as Unresolved/Unknown, as a fairly large percentage of dialup and other customer access points do not resolve to a name and are left as an IP address.
Response Codes are defined as part of the HTTP/1.1 protocol (RFC 2068; See Chapter 10). These codes are generated by the web server and indicate the completion status of each request made to it.
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